Privacy Policy
Effective November 10, 2026 · Applies to app.datacrosspoint.com, datacrosspoint.com and our emails.
The short version: we do not sell your personal information, we do not share it for advertising, and we only use it to run Cross Point Data for you.
1. Who we are
Cross Point Data ("Cross Point Data", "we", "us") provides nationwide real estate parcel and property data, hail and storm history, property alerts and branded property reports. Questions about this policy: support@datacrosspoint.com, or by mail at 1605 S Mehan Rd Stillwater OK 74074.
2. We do not sell or "share" your data
- We do not sell personal information, and we have not sold it in the past 12 months.
- We do not share personal information for cross-context behavioral (targeted) advertising.
- We do not run third-party advertising on Cross Point Data. We used Google AdSense ads on some pages in the past; those ads have been turned off and the ad code removed.
- We do not use tracking pixels or analytics that follow you across other websites. We measure how Cross Point Data itself is used with PostHog (see sections 3 and 5).
3. Information we collect
| What | Why |
|---|---|
| Account details — name, email, password (stored only as a one-way hash), optional phone number, and your email-marketing choice | To create and secure your account, sign you in, and contact you about your account |
| Google sign-in profile (name, email) if you choose "Sign in with Google" | To create or sign in to your account |
| Subscription and purchase records — plan, purchase history, Stripe customer ID | To bill you and provide what you paid for. Card details are entered on and stored by Stripe; we never see or store your full card number. |
| What you do in the app — properties you look up, save, unlock, watch or report on; alert settings; report branding (logo, company name, contact details) you upload | To provide those features, enforce plan limits, and keep a usage ledger so billing is accurate |
| Reports you generate, their share links, and the recipient email you enter when you email one from your own email account | To host the report at its share link and show your sent history. The email itself is sent by your email provider, not by us. |
| Gift subscriptions — the plan and months you buy, the recipient email and message you enter, and who activated it | To deliver the gift, activate it, and add your matching credit |
| Product usage analytics — pages you view on Cross Point Data, clicks, page-load performance, browser and device type, and (if you're signed in) your account ID and plan, collected with PostHog | To find what's confusing or slow and improve the product. Not used for advertising and not combined with data from other websites. |
| Technical data — IP address, browser type, timestamps, and server logs | Security, rate limiting, fraud and card-testing prevention, and troubleshooting |
| Messages you send us | To answer you |
4. Property records and owners
Our product shows public-record property information (for example owner names, sale and mortgage history, tax assessments) compiled from county records and licensed data providers. That information is about properties, not about our users. If you believe a record about you is inaccurate, contact us and we will help you correct it with the source or, where appropriate, suppress it.
5. Service providers we use
We use a small number of providers to run the service. They process data only on our instructions and only as needed to provide their service to us:
- Stripe — payments and billing.
- PostHog (US) — product usage analytics on our own site and app.
- DigitalOcean — hosting, databases and file storage.
- Google — account sign-in (if you use it), our email delivery (Google Workspace / Gmail), and Street View imagery requested by our servers.
- RealEstateAPI and other licensed property-data providers — when you look up a property, our servers send the property identifier you searched for and an internal account reference so usage can be metered. We do not send your name, email or payment details.
- Map tiles and open-source libraries (Stadia Maps / OpenStreetMap basemaps and the unpkg / cdnjs content networks) — your browser loads map images and code from them, which exposes your IP address to them in the normal way the web works.
We may also disclose information if required by law, to protect our rights or users, or as part of a merger or acquisition (in which case this policy continues to apply).
6. Cookies and local storage
We use only the cookies needed to run the site: a session cookie that keeps you signed in, and security / rate-limit protections. Your browser's local storage remembers display preferences such as light or dark mode and whether you have seen the guided tour. We do not use advertising cookies.
7. Email
We send account emails (verification, password reset, receipts), the alerts you set up, and — unless you opt out — a short series of welcome and offer emails after you sign up. Every marketing email has a one-click unsubscribe link, and you can change all email settings at Email preferences. Account and security emails can't be turned off while you have an account.
8. How long we keep data
We keep account data while your account is open. Billing records are kept as long as tax and accounting law requires. Usage ledgers are kept for billing accuracy and dispute handling. When you delete your account we delete or de-identify your personal information within 30 days, except where we must keep it for legal, tax, security or fraud-prevention reasons.
9. Security
Passwords are hashed, connections use HTTPS, databases require encrypted connections, and payments are handled by Stripe. No system is perfectly secure; if we learn of a breach affecting you, we will notify you as the law requires.
10. Your choices and rights
- Access, correct, download or delete your personal information — email support@datacrosspoint.com from your account address.
- Opt out of marketing emails at any time (unsubscribe link or Email preferences).
- Because we do not sell or share personal information, there is nothing to opt out of on that front — but you may still ask us to confirm it.
- Residents of states with consumer privacy laws (for example California, Colorado, Connecticut, Virginia, Texas, Oregon) have these rights by law; we honor them for everyone. We will not discriminate against you for using them. You may use an authorized agent; we may need to verify your identity.
11. Children
Cross Point Data is a professional tool for adults. We do not knowingly collect information from anyone under 18.
12. Changes
If we change this policy we will update the date above, and for material changes we will notify signed-in users by email or in the app before the change takes effect.